Shipping
We aim to ship out all orders within 24-48 hours. You can choose standard Tracked 48 delivery or express Tracked 24.
We do not profit from shipping costs. Standard delivery costs £3.99 for orders below £35. Shipping is FREE over this amount. If you require your products faster, express shipping costs £5.99
All parcels are tracked! After the product is shipped, you will receive a tracking number which can be used to track your shipment. If you didn't receive your tracking number, please e-mail us at info@slabandstone.com
Order and delivery changes can be done by using live chat or e-mail. Please note that if your order has been shipped, we will not be able to complete any changes.
If you receive a damaged order, please contact us via live chat or e-mail. We will refund or replace your order. Please note that you will need to provide evidence of this as we will need to file a shipping claim with the courier.
If you would like to return your item for any reason, you are free to do so for up to 30 days. Please see the REFUND POLICY. Contact us via live chat or e-mail to start a return.
Candles
We only use soy wax and unbleached cotton wicks.
The sculptural candles were created for decorative purposes. If you choose to burn your candles, please place them on a heat-proof surface and be aware that they have a short (and messy!) burn time.
Homeware
We use an eco-friendly resin called Jesmonite for all our homeware pieces. It is water-based and recyclable.
Yes! Please get in touch to discuss via e-mail or live chat.
Our vases are for decorative purposes only- meaning that you cannot put water inside as it will damage the vase.
We use a food-grade wax sealant on most of our pieces, the water will stay on top of the surface and not sink into the product. However, please do not submerge them in water for prolonged periods of time as it may ruin them.
All homeware pieces should be cleaned using a dry or damp cloth. They are NOT dishwasher safe.